Online Reservation For Car Service Information Technology Essay

Online Reservation For Car Service education Technology EssayThe offer of Online Reservation for Car Service is needful for the country as technology grows fast in the world. The purpose to gravel this project is to impart damp solution to the problems that the customers faces. This weavesite testament leave alone customers to keep their railway simple machine serve from their home or from office. For moment, there is non- availability much(prenominal) reservation frame in Malaysia. Customer feels hard to s supplant their elevator rail gondola car for advantage, either they need to reserve using telephony clay or walk in to send their car for process.At the end of these project, a prototype of justified constitution allow develop which forget offer a solution for the identify problem to improve the organizations revenue and performance. This clay depart be web based governing body where it is open to act up an overall process of online registration and boo kings too. The data will be stored in keep as privacy for each customer who has register.Finally, the proposed governance will save time for the customers who have to wait the queue for those who walk in and telephone reservation.Project objectiveThe main objective of this frame is to provide customers with a much convenient and better way of booking their car operate. It is an online system for car services reservation and users will have to scrape up through the registration page so theyll be able to view the conglomerate car services provided by the car services meat. This way of reservation is unique in Malaysia as it has been already enforced in other countries. This system is created to manage the reservation processes through online where the precedent older ways were done manually.This system would be a originative solution for users and the car services centre. It will also reduce the move around process of the admin while the data will be kept securely.Project scopeThe scope of this online reservation for car services system covers various functions. startlely, it covers the services information. This is when the users so-and-so view the services provided by the specified service centre.Secondly, it covers on identifying the location. users can view on the location and images of the car services centre. This creates a better trust and understanding of the recognised service centre.Thirdly, the system covers the operating hours of the service centres. This helps the users to familiarise themselves on the operating hours of the particular centre.Fourthly, the system provides a log-in authority. This system provides access to members. This is where user who wants to send their car for services would have to register their details and car details online. Non-members can only view the basic interface of the online system.Fifthly, this system covers the frequently asked questions (FAQ). This will certainly help the users to clarify any doub ts that they have regarding the car services.Sixthly, the system covers the report of the online processes. In this system, a report section where only detail authorized person ar allowed to generate a report closely the processes and data recorded. Seventhly, the system covers on online feedbacks. The registered user may send their feedback to the admin cater online.Finally, in order to achieve the scope of this project, various researches will be conducted through observation, questionnaire, books, journals, Internet and etc. A vast idea will be identified to complete this project to make its process go on swiftly throughout.Project deliverablesThe proposed system in the project will produce various plus points as being a web-based system. First is the tribute. This consist user/Admin login accounts, automated user ID for Admin and registered user, and a secured database. Second is a paperless work. This consists of an online record keeping which is web-based and registration can be made online at anytime and anywhere. Third is the reduction of human error. This is when the report will be generated in various forms such as PDF, Microsoft Word and Microsoft Excel which will provide a much accurate calculation. Fourth is test cases and actual testing and finally would be the documentation of this project with appropriate implementation of the system and can be made as a use manual too.Target AudienceThis system is targeted on car owners regardless of age, and occupation. Moreover, administrative staff in the services centre argon targeted too because the proposed system will be more useful for them in the sense of bring down paper work and manual way of data keeping.Functionality of the system in that location are two types of functionality, which is internal functionality and External Functionality. The internal functionality are consists of executive director and the external functionality consists of user toft her system.AdministrationThe proposed f unctionality of the system is to enhance a better reservation system to increase a better result in terms of accuracy of the cash flow and service focussing. The online reservation system will provide with Username and Password to enhance a better login security for the administrator. These is to manage the service authentication to check who has been reserved their service sidereal day by day. Therefore, the managers are able to get results to be summarized and to close the monthly transaction each every month. The accounts will be kept in a web based server to monitor and to keep tip of daily operations to be determined in the future when it is necessary.UserThe user can register for free to use this reservation system. The login system enable user to update the current profile. Users are able to make out their preferred time and date for their services. In conjunction, user able to need the pick-up and delivery service if there are interested and there are few monthly promot ion can be selected. At the end of reservation, users are able to check out by selecting the payment methods.The web server will update at the back office and the management will get the updates of the particular reservation.Company BackgroundMichelin BS operate revolve about Sdn. Bhd.Source Google ImagesOn year 1998, Michelin has naturalized its Representative index while on the year 2002 Michelin Malaysia Sdn Bhd has established its headquarters in Petaling Jaya, Selangor. soon Michelin Malaysia has made its mark in the local tyre industry. Michelin has a skipper and ever growing distribution network easily recognized with a standardized store-front signage, and force strategically positioned and located at key food market centres.BS Service Centre Sdn Bhd is based on Michelin sponsorship to sponsor those car centre and service centre to develop their business entire Malaysia. These service centres have 2 branches in Kuala Lumpur and another in Petaling Jaya itself. These companies will bulge more sponsorship to give opportunity to those who wants to establish their own car centre.As dated on 17 August 2012, Michelin is globally ranked 1,473,231 and ranked 11,155 in Malaysia (alexa.com).Castrol Golden Tyre Car CentreSource Google ImagesCharles Cheers Wakefield established an oil company in England on the 19th March 1899. He produced a new lubricant that reform transport in the for the first time half of the 20th century after ten years later. He named the new oil as Castrol. To this day, the name Castrol is equal to premium quality, higher(prenominal) performance and a leading edge technology in labour oils and automotive lubricants.The headquarters for Castrol Industrial Malaysia is located in Kuala Lumpur. This company vie a leading role in product technology and provides apprize added services to improve customers manufacturing process.Today, Castrol sponsorship has grown rapidly due to more car service centre which enables the company to g ive work opportunity for those are needed. One of the sponsorship companies were known as Golden Tyre Car Centre which is located in Bukit Jalil and they also have another main centre in Kota Kemunig, Shah Alam.As dated on 17 August 2012, Castrol is globally ranked 23,989,089 (alexa.com).Appendixhttp//www.alexa.com/siteinfo/michelin.com.myCastrol